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Who We Are

VGM Fulfillment is a licensed third-party logistics provider and wholesale distributor of medical devices. We are a HIPAA compliant, fully licensed, and accredited medical device and supplies distributor, and proudly follow OSHA standards. We service hundreds of home medical equipment companies nationwide and assist millions of patients suffering from obstructive sleep apnea (OSA). Our more than 300,000+ square feet of warehouse space in Waterloo, Iowa; Nashville, Tennessee; Phoenix, Arizona and Shiremanstown, Pennsylvania covers all 50 states. The core business of VGM Fulfillment is processing resupply orders for patients who use CPAP therapy for OSA. Our service allows our medical device customers to focus on their patients' care instead of managing warehouse space and inventory. As our customers' logistic partner, we provide material handling, system integration, inventory management, distribution, and storage solutions for hundreds of healthcare providers, manufacturers, and vendors.

We are the best at what we do because we are laser-focused on executing at a high-level, and fully understand the importance of getting OSA patients the supplies they need when and where they want them—directly at their home.

Timely execution is the VGM Fulfillment difference and that’s what truly matters. Timely execution and high-quality service is what our customers expect to help keep their OSA patients compliant with therapy.

We execute on a promise to deliver the greatest value rooted in five key traits:

  • Speed
  • Quality
  • Responsiveness
  • Flexibility
  • Reliability

Our customer base consists of the most respected, passionate caregivers in the home medical equipment industry. We understand the challenges they face and have a passion for their business and what they stand for: providing high-quality healthcare equipment delivered to the home. We take the role we play very seriously. Why? Because our customers count us. Being the leader in CPAP resupply means a strong commitment to executing consistently. For us, it is more than shipping a plain brown box or envelope. We are meeting the expectation and fulfilling the lives of millions of patients who count on these supplies!

Part of Something Bigger

VGM Fulfillment (Est. 2009) based in Waterloo, Iowa, and a division of VGM Group, Inc., a 100% employee-owned Iowa based company. Founded in 1986, VGM Group, Inc. is a national company that partners with more than 25,000 businesses and organizations across the United States and Canada in the healthcare industry. VGM Group, Inc. is one of the most respected names in the home medical equipment industry. Financial soundness, dedication to the industries in which it serves, aggressive investment back into its businesses, and a growth mindset that requires a higher level of expertise have been hallmarks of VGM Group, Inc.

In today’s environment, businesses in the healthcare industry need to be overly sensitive to security and compliance. VGM Group, Inc. has made a strong commitment to compliance and security with a focus on running an ethical organization that does things right, always protects the best interests of its clients, and employs certified professionals who take compliance, privacy, and information security seriously.

VGM Group, Inc. has tested and verified its compliance and security programs through System and Organization Controls (SOC) 1 Type 2 and SOC 2 Type 2 examinations. Each examination is completed on an annual basis. VGM Group, Inc. has stood up to independent auditor scrutiny during these examinations and was issued clean, unqualified reports. Through these examinations, VGM Group, Inc. has implemented and maintains an inventory of approximately 130 unique operational, financial, security, and availability SOC 1 and SOC 2 internal controls that assist in ensuring client data is always kept secure.

This is a testament to VGM Group, Inc.’s commitment to implementing compliance and security best practices, by ensuring client data is safely protected at all times. This helps forge the trust clients have that VGM Group, Inc. safely processes their customers’ information, all while providing exceptional service.