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A Commitment Built on Speed, Accuracy, and Reliability

We are as much a technology company as a fulfillment company. The technology we use has allowed us to create an environment laser focused on speed, accuracy, and reliability. Adding to that our commitment to continuous improvement and supply chain best practices, the result is a system with lower error rates, optimal delivery times, and low backorder rates.

Benefits

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Inventory and order tracking give you transparency at every step of the process

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Patient engagement and communication platform keeps your patients well informed of shipment tracking and delivery

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Unique barcodes for each item, location, product, and order reduce pick and pack errors to almost zero

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Dynamic order routing ensures your order is shipped from an optimal fulfillment center location delivering your package to your patients the fastest and most convenient way

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Fast order processing reduces lag time between order placement and ship

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Licensed respiratory therapists and nurses on staff ensure the proper setting of prescribed pressure settings on CPAP machines

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Expertise backed by a system built for managing serialized product

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Customer Service team dedicated to servicing all your needs

Delivery Commitment

We understand getting your patients the medical supplies they need quickly and safely is critical. That's why, minutes after an order is placed, our pick and pack services team has started to process the order. We are committed to making every effort to process orders for same-day pick, pack, and ship. You can be assured all orders are shipped within one business day from when the order is received.

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