A Commitment Built on Speed, Accuracy, and Reliability
We are as much a technology company as a fulfillment company. The technology we use has allowed us to create an environment laser focused on speed, accuracy, and reliability. Adding to that our commitment to continuous improvement and supply chain best practices, the result is a system with lower error rates, optimal delivery times, and low backorder rates.
Benefits
Inventory and order tracking give you transparency at every step of the process
Patient engagement and communication platform keeps your patients well informed of shipment tracking and delivery
Unique barcodes for each item, location, product, and order reduce pick and pack errors to almost zero
Dynamic order routing ensures your order is shipped from an optimal fulfillment center location delivering your package to your patients the fastest and most convenient way
Fast order processing reduces lag time between order placement and ship
Licensed respiratory therapists and nurses on staff ensure the proper setting of prescribed pressure settings on CPAP machines
Expertise backed by a system built for managing serialized product
Customer Service team dedicated to servicing all your needs
Delivery Commitment
We understand getting your patients the medical supplies they need quickly and safely is critical. That's why, minutes after an order is placed, our pick and pack services team has started to process the order. We are committed to making every effort to process orders for same-day pick, pack, and ship. You can be assured all orders are shipped within one business day from when the order is received.
